Frequently Asked Questions
Pre-Sales Questions (FAQ)
  • ImoLaza is a smart irrigation controller from the future that utilizes ultra-precise REAL-TIME weather data and evapotranspiration (ET) monitoring technology to achieve intelligent water-saving. It will profoundly change traditional irrigation methods, aiming to bring you a delightful lifestyle and a brand-new user experience, making truly smart future technology within reach.
  • ImoLaza's Smart Weather Genius™ system seamlessly integrates meteorological satellite data from National Weather Service, radar data from Local Meteorological Departments, and real-time data from 375,000 Personal Weather Stations. It continuously monitors and forecasts various weather indicators in your area around the clock, including air temperature, wind speed, sunlight intensity, and precipitation. With hyper-accurate weather data, it will never water during rainy, windy, or frosty conditions when watering is unnecessary or unfavorable, thereby improving water use efficiency. No other controller can match the precision of this intelligent weather system.
  • Other controllers on the current market that claim to use ET technology typically use fixed schedule based on timer technology or outdated static ET data for watering, data that usually remains unchanged for months. They fail to adequately consider the influence of different growth stages and weather changes on the water needs of the lawn, which is unfavorable for lawn growth and causes water and money wastage. ImoLaza is the only smart irrigation controller based on real-time evapotranspiration on the market. ImoLaza's intelligent ET algorithm monitors actual weather data 24/7, including air temperature, wind speed, sunlight intensity, and precipitation, constantly analyzing and recording natural evaporation and plant transpiration in the lawn. Using this information, it calculates the soil moisture content and the actual water demand for the lawn, and automatically adjusts the watering duration and frequency based on the calculated results, ensuring that your lawn gets the precise amount of water required at the right time and truly achieves "No Watering in Rain, No Wilting in Summer"!
  • The installation process of ImoLaza is very straightforward. We provide a detailed installation guide that allows anyone, regardless of experience, to complete the quick installation within 15-30 minutes by following the provided instructions. Plus, we have a 24/7 online customer service ready to answer any questions you may have during the installation process.
  • Undoubtedly, ImoLaza employs a high-performance WiFi module, boasting the most stable internet connection among controllers on the market. Once your ImoLaza controller is connected to your home Wi-Fi network, you can remotely control it from anywhere, as long as your smartphone has an internet connection - be it cellular data or another WiFi network.
  • Yes, ImoLaza's smart sprinkler controller can seamlessly upgrade all irrigation control systems that adhere to the widely adopted US 24VAC standard, used by over 99.99% of mainstream irrigation brands in the US.It seamlessly upgrades traditional sprinkler systems to intelligent ones, so compatibility is not a concern.
  • ImoLaza's controller is mainly designed for indoor use. If you need to place it outdoors, we offer a weatherproof outdoor enclosure available for purchase, which fits all models of ImoLaza irrigation controllers. Made with durable ABS material, the ImoLaza weatherproof outdoor enclosure ensures that your smart controller operates normally in all types of adverse weather conditions, whether it's summer heatwaves or winter cold. The weatherproof outdoor enclosure also features a padlock for higher security than regular waterproof boxes.
  • Absolutely! Whether you're at home, in the office, on a business trip, or on vacation on the other side of the world, you can effortlessly monitor and adjust your sprinkler system anytime, anywhere via the ImoLaza App, just as if you were right beside the controller.. No more worries about your lawn withering due to lack of water while you're on vacation, nor concerns about forgetting to water and causing your lawn to turn yellow amidst a busy work schedule. Let ImoLaza ET Master bring you an incomparable lawn care experience, making your life easier and more enjoyable!
  • Based on stringent testing by irrigation experts, professional gardeners, and irrigation enthusiasts, as well as real feedback from our users, using the ImoLaza smart irrigation controller can result in up to 60% savings on your water bill. In areas with strict watering restrictions and water conservation policies, using ImoLaza not only reduces your water bill but also contributes to environmental conservation.
  • Indeed, ImoLaza's smart controller is tailored for all kinds of home lawns, meeting different watering needs. Whether you have cool-season or warm-season grass, a newly seeded or mature lawn, or if it's located in a humid or dry zone, from sweltering summers to delightful autumns, our smart irrigation controller tailors an ideal watering schedule for your lawn. Start using the ImoLaza smart controller now for an excellent and efficient personalized lawn care journey!
  • Absolutely! Regardless of your experience, ImoLaza's smart irrigation controller can turn you into an irrigation expert with ease. Utilizing real-time weather data and Evapotranspiration (ET) monitoring technology, ImoLaza automatically generates precise, scientific watering schedules for your lawn, ensuring your lawn gets the right amount of water at the right time. Your lawns will always be in their best condition, so you won't need to worry about over- or under-watering. Just set it up with a few clicks, leave the hassles behind, and let ImoLaza handle the rest!
  • Absolutely, our app interface is simple and intuitive, with all functions accessible via simple clicks. Each feature comes with detailed annotations and guides, and our customer service team is always ready to help answer any of your questions. Whether you're a tech newbie or a pro, we believe you'll love the design of ImoLaza.
  • Absolutely, ImoLaza is designed to bring smart convenience to everyone's life, including your gardener's, making cutting-edge tech within everyone's reach. With ImoLaza, your gardener no longer has to put up with outdated, bulky, hard-to-operate traditional irrigation controllers. ImoLaza's user-friendly app allows them to easily adjust and maintain the irrigation system without extra learning. Further, ImoLaza's smart design provides accurate water usage reports, helping them better understand and manage your garden. We're confident they'll love and embrace ImoLaza.
  • ImoLaza's customer support team is online 24/7 to serve you. Contact us via our mobile app, official website, or our dedicated customer support site; we even support remote video conferences to help diagnose issues with your irrigation system. ImoLaza promises to respond in the shortest possible time. With ImoLaza, you'll receive the industry's most comprehensive, fastest responding service.

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After-Sales Questions (FAQ)

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